Trent is a masterful facilitator, offering better website strategies for dealers, while serving as their dedicated virtual liaison.
He serves an automotive book of business consisting of tens of high volume dealership rooftops at a time. He is familiar with communicating at the Auto Group level, and thus commonly works with multiple OEMs under the same leadership team.
He is an expert of understanding and interpretation. Often times drawing close parallels to breakdown overly-complicated concepts.
He prides himself on bringing his best attitude to work everyday, in hopes that the standard he holds himself to boosts the morale of those around him.
His day-to-day includes working with Dealers to advise on and improve all ends of their digital showroom. With the ultimate goal of enhancing users' web experience.
✅ Expanding scope, same edge:
Promoted from Website Performance Manager to Enterprise Website Performance Manager. Trent continues to provide better website strategies for dealers, while impacting a broader and more strategic book of business within Team Velocity. Continuing to serve as the technical and analytical bridge between dealers and their digital performance data at an enterprise scale.
🥊 My Competitive Edge:
Speed, Stats and Strats
🏎️💨 Site Speed Scientist
Q: Why does Site Speed matter?
A: For most dealers, the homepage is the #1 destination for Organic/Mobile traffic. If it fails, you lose money. Overfuel data shows 95.5% of dealer sites fail both mobile & desktop Core Web Vitals, yet passing boosts organic traffic by 20%. I bridge the gap between CrUX (Real User Data) and Lighthouse (Lab Diagnostics). I research then resolve specific LCP, INP, and CLS issues to ensure your most valuable onsite real estate is as efficient as possible.
📉🔍 GA4 Exploration Architect
Q: What does a “GA4EA” do?
A: I dig deeper than the default dashboard to investigate data quality. Whether uncovering onsite tools not sending proper ASC Events or building custom explorations to audit vendor performance, I ensure your data tells the truth. I don't just look at numbers. I look for the stories they’re telling.
📈🎙️ Data Narration
Q: Where do you draw insights from?
A: Context is king. I blend Apollo’s native reporting with GA4 data to narrate the full story of performance. I compare last month results with real time trending. This gives us a solid pulse on pacing, allowing us to make data backed decisions on whether to pivot immediately or trust past tactics.
Site Speed Context Key:
Overfuel data = “…failing Google Core Web Vitals (2025)”
LCP = Largest Contentful Paint
INP = Interaction to Next Paint
CLS = Cumulative Layout Shift
Managed a high-volume portfolio of 50–60 accounts, specializing in upgrading dealerships to a modern, fully integrated ecosystem. By deeply understanding in-store operations, he aligned technology solutions with dealer workflows to maximize efficiency and return on investment. His core focus was leveling the playing field: removing operational disadvantages and giving his dealers the exact tools, strategies, and continuous support they needed to dominate their local markets.
🏆 ACHIEVEMENTS 🏆
WPMs' Swiss Army Knife Award Winner '25
SKILLS: GA4, Salesforce, Slack, Microsoft Outlook, Web Performance, Proprietary Platforms
Oversaw and Advised on a Range of Different Digital Products and Services for Automotive (Dealerships), including but not limited to:
Websites
SEO
SEM
Chat
Digital Retailing
Virtual Reporting
Managed Creative Services
Cars Marketplace Products
🏆 ACHIEVEMENTS 🏆
Revenue Awards: PFM (Field) Winner Apr’24
Director Awards: PFM (East) Winner Feb’24
SKILLS: GA4, Slack, Salesforce, Google Suite, Confluence, WordPress, Google Ads
Offered data-driven perception to dealers
Built reports to draw apt insights from GA4
Recorded monthly performance review notes
Balanced, completed and tracked projects
Expedited cases by precisely relaying scope
🏆 ACHIEVEMENTS 🏆
Director Awards: PFM (East) Nominee Sep’23
PFM Promo Path: 6-Mo Evaluated & Endorsed
SKILLS: GA4, Slack, Salesforce, Google Suite, Confluence, WordPress, Google Ads
Managed cases that met/exceeded Dealer Deadlines and Service-Level Agreements
Effectively communicated dealers’ asks and ideas across multiple internal teams
Quality-controlled on-site graphics to ensure successful implementation and appearance
Tested, trained and answered questions regarding the role or day-to-day processes
Created a notifications-based process to keep personal checks and balances in the available software
🏆 ACHIEVEMENTS 🏆
2023 MS Performance Accolades (KPI-based):
🥇 Apr’23
🥈 Mar’23
🥉 Feb’23, Jan’23
SKILLS: Slack, Salesforce, HTML, Google Suite, Confluence, WordPress, Compliance
Prospected and networked in the NWI region
Introduced and educated importance of IT
Arranged initial meetings for the sales team
Pipelined lead gen in available databases
Managed the NWI territory during the pandemic
Resolved service issues, and prospected new clients
Advised small business owners on ADP HR solutions
Understood and upsold payroll and HR packaging
Called more than 50 alumni during each shift
Raised a total of $5,500 in gifts for the University
1 of top 3 for total gifts raised among new hires
Investigated Enterprise-level business contacts using LinkedIn Navigator
Created B2B organizational charts in Quip / SF CRM and Strategic Roadmaps for each
Increased understanding of Salesforce Achieving “Adventurer” in Trailhead
Handled inbound event space inquiries
Facilitated customer/vendor relations
Created & sent proposals, quotes and BEOs
Activities and societies:
Pi Kappa Phi (Fraternity)
Brotherhood Chairman - 1 year
Community Service Chairman - 1 year
Recruitment Chairman - 1 year
Activities and societies:
Marion Kleinau Theatre
Cast/Crew:
369 4 FILMS Written and directed by Jason Hedrick (March 31-April 2)
Crew-Only:
D FACULTY PERFORMANCE HOUR (Feb. 6)
367 THE WOLF INSIDE Written, performed, and directed by Savannah Palmer, co-directed by J.J. Ceniceros (March 3-5)
368 SLANT Written, performed, and directed by A.B., co-directed by Craig Gingrich-Philbrook (March 3-5)
370 PEACOCKS AND PORCHES Written, performed, and directed by Rebecca Walker, co-directed by Elyse Pineau (April 28-30)
E PERFORMING CULTURE SPOTLIGHT HOUR (May 4)
F ADVANCED SPOTLIGHT HOUR (May 7)
Activities and societies:
Lisle Theater, Cast Member - 4 years
International Thespian Society - 4 years
AFS Intercultural Exchange - 4 years
Varsity Singers, Tenor - 3 years